Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–5 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay.
Shipping Rates & Delivery Estimates We offer the following shipping options within Australia:
- Standard Shipping — 3–10 business days
- Express Shipping — 1–5 business days
Shipping charges are calculated at checkout based on your location and order weight.
Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at ledxtreme27@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Shipping Restrictions Shipping Destinations We ship Australia-wide as well as internationally to New Zealand, United States, United Kingdom, Canada, France, Germany, Italy, Spain, Sweden, Poland, Netherlands, Denmark, Switzerland, Japan, and the United Arab Emirates.